Rosemont College, Rosemont, PA
- Presently pursuing MA in Publishing, Sales & Marketing concentration
- Relevant courses: Irish Novel (lit), Manuscript Editing, Typography and Design; Digital Foundations, Developmental Editing GPA: 3.8
McDaniel College (formerly Western Maryland College), Westminster, MD
- May 2003, Bachelor of Arts degree in English (Music minor, voice concentration)
Germantown Academy, Fort Washington, PA
- May 1999, Preparatory High School Diploma
Production Editor, Academic Publisher, Philadelphia , PA
- Oversaw production of multiple journals, guiding issues through production by communicating with copyeditors, typesetters, academic editors, and in-house marketing and customer service contacts
- Directly responsible for schedules of each assigned journal issue in production, preparing bi-weekly reports with current information about each issue’s status
- Selected by upper management for supervisory duties as needed
- Performed in-house copyediting duties for rushed academic publications
Customer Experience Manager, Self-Publisher, Philadelphia PA
- Conducted sales seminars on test product and in-store book signings
- Managed small team of employees on and off site
- Interviewed/trained qualified applicants for available positions within company
- Served as liaison between self-publisher, North American-based chain store corporate, and chain stores
- Quality checked and edited high-priority projects
Customer Experience Manager, Self-Publisher, Philadelphia, PA
- Served as initial point of contact for up to 400 concurrent new, returning, high-priority, and escalated self-publishing authors; reviewed manuscript materials against company guidelines for production
- Consistently outperformed four other representatives in efforts to meet monthly department goals of production and sales add-ons
Additional Experience:
- Barista, Starbucks Coffee Company. Intern, Applause magazine/WHYY-TV. Commentary Editor, McDaniel College Phoenix.
Lifetime member/former Service VP: Alpha Phi Omega coeducational service fraternity. Member: Beta Alpha Chi music honor society. Honorary member: Society for Collegiate Journalists.
Awards:
Multiple Starbucks peer-granted M.U.G. (Measures of Uncommon Greatness) Award recipient. Recipient of 1999 PTA Poetry Award, Germantown Academy.